Shopping Cart

0

Your shopping bag is empty

Go to the shop

Cancellation and Refund

Cancellation and Refund

Thank you for choosing Ranngat. Our Cancellation and Refund Policy outlines the procedures for canceling orders and seeking refunds. By placing an order with us, you agree to adhere to the terms and conditions stated below.

1. Order Cancellation:

a. Cancellation Period: You may cancel your order within 24 hours of placing it. After this period, the order is considered confirmed and cannot be canceled.

b. Cancellation Process: To cancel an order, please contact our customer service team at ranngatbenaras@gmail.com with your order details. We will confirm the cancellation if it falls within the allowed period.

2. Refund Eligibility:

a. Product Condition: To be eligible for a refund, the product must be in its original condition, unworn, and with all tags attached.

b. Return Authorization: You must obtain authorization from our customer service team before returning any products. Unauthorized returns will not be accepted.

3. Refund Process:

a. Initiating Refund: Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.

b. Refund Timeframe: Refunds will be processed within 7 days of approval. The time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.

4. Non-Refundable Items:

a. Custom Orders: Products that are customized or made-to-order are non-refundable.

b. Clearance Items: Clearance or discounted items are non-refundable.

5. Shipping Costs:

a. Return Shipping: Customers are responsible for the cost of return shipping, except in cases where the return is due to an error on our part.

b. Original Shipping: Original shipping costs are non-refundable.

6. Damaged or Defective Items:

a. Inspection: Please inspect your order upon receipt. If you receive a damaged or defective item, contact us immediately with supporting documentation (photos).

b. Replacement or Refund: We will provide a replacement or process a refund for damaged or defective items.

7. Contact Us:

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at ranngatbenaras@gmail.com

Please note that this policy is subject to change, and the most recent version will be posted on our website. By placing an order with Ranngat, you agree to the terms outlined in this policy.

Thank you for your understanding and cooperation.

CONTACT INFORMATION

You can drop us an email at ranngatbenaras@gmail.com or ping us on whatsapp at 99181 13335 for any inquiry regarding the product. We will get in touch with you as promptly as we can.

Address: D-34 ,Chandpur ,Industrial Estate Varanasi-221106 (U.P)

Phone: 0542-2370354

Contact Form